We roast to order every Wednesday, processing all orders placed before 9:00 AM PST that day. Once roasted, orders are packed and shipped by the end of Thursday.

Retail orders placed after the Wednesday morning cutoff are usually roasted the following week. However, we often roast extra to cushion in your regular orders, so if your coffee is available, it may still ship in the week!

Grinding Schedule: All ground coffee is ground to order just before shipping, so you can be assured your coffee has arrived as fresh as possible.

New customers can join our newsletter via the pop-up or the signup field at the bottom of our site to receive 10% off their first order. Returning customers are already on our email list and can look forward to frequent seasonal discounts.

If you’ve previously made a purchase but opted out of marketing emails, you can re-subscribe by entering your email into the signup field on our site. This will update your preferences and ensure you receive our latest updates and promotions!

We use USPS for most smaller orders, and for parcels that are greater than 5lbs we may switch to UPS at our discretion. If this is something that cannot happen for you, please do let us know in a timely manner before we ship: we want everything to land accordingly.

If you need something from us in an expedient manner, please make sure to reach out to us at hello@loreroasters.com and we would love to assist you.

No, sadly, we cannot take returns nor exchanges. This being a food product, it is not safe for us to take something back into our stock, even if meant for destruction. This ensures that nothing ever gets mistaken or swapped, and for the safety of all parties.

Please, donate the coffee in some manner if our products are not a fit for you.

You can edit your subscription through our dedicated management page.